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Customer Service & Sales Associate
$40k-50k (estimate)
Part Time 1 Month Ago
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Junebug Play & Learning Space is Hiring a Customer Service & Sales Associate Near Ridgefield, WA

Position Summary

At Junebug Play & Learning Space, we believe everyone who walks through our doors (including our employees) should be having fun when they're in our space, which is why we want to work with people who are friendly, thoughtful, and eager to contribute to a kind, inclusive environment for all.

We're currently looking for an experienced, team‑oriented Customer Service & Sales Associate to join our crew! This is a part‑time position in Ridgefield, WA for weekend day shifts on Saturday and Sunday.

Desired Skills & Traits

We are looking for someone who cares about:

  • Working with families with young children
  • Maintaining an environment that is welcoming and joyful, while also prioritizing the safety and well‑being of all guests

To thrive in this position, you will need to be:

  • Reliable—you take ownership over your tasks and responsibilities, showing up for and completing tasks with a high level of quality, communicativeness, and timeliness.
  • Attentive—you pay attention to all the details, big and small. Whether that's finding a tiny way to make a customer's day or noticing an area that needs to be tidied, you have a watchful eye on the day‑to‑day happenings to ensure everything is running smoothly.
  • Communicative—you are a strong active listener, but can also confidently and clearly articulate information to others and are unafraid of being direct when needed. You navigate verbal and written interactions with tact and thoughtfulness.
  • People‑oriented—you care about people, whether that's your fellow coworkers or guests in the space, and you're able to be a positive, helpful, empathetic, friendly presence that helps Junebug maintain a warm and community‑oriented environment.
  • Professional—you speak kindly of yourself and others. You act with accountability, integrity, and honesty. You lead and contribute to the success of your team.
  • Organized—you can familiarize yourself with and navigate existing systems and processes, and also contribute to the refinement of the systems and processes to help Junebug run as efficiently as possible. When there are multiple tasks to be completed, you're able to prioritize, and if needed, delegate or ask for help.
  • Adaptable—you don't mind having a work day that isn't planned by the minute or hour. Working at an indoor play space and being adjacent to young children while you're on the clock means that you don't always know what the day has in store for you, but you're flexible and open to wearing different hats throughout your day. With various birthday parties, events, classes, and workshops happening at Junebug, this also means that some days require you to come in before or stay after the hours of a traditional nine to five.

Desired Experience

  • High school diploma required
  • Minimum one (1) to three (3) years of Customer Service experience preferred, but not required
  • Previous Early Childhood Education, Childcare, or Teaching experience is a plus

Primary Responsibilities

1. Complete opening and closing tasks and procedures, as needed/if scheduled

2. Assist guests with:

  • Questions, comments, feedback, etc.
  • Purchases (drop-in passes/visits, gift shop, gift certificates, etc.)
  • Check‑in (confirm reservations, confirm guests have signed waivers and have reviewed all posted Health & Safety rules, etc.)

3. Setup and cleanup of birthday parties, classes, workshops, events, etc.

4. Adherence to Health & Safety tasks and procedures, which include regular scans and walk‑throughs of the entire play space to ensure all:

  • Areas are clean, tidy, and free of trip/slip hazards
  • Toys, accessories, and furniture are safe to use and in good condition
  • Health & Safety rules are observed by guests and enforced if needed

5. Complete inventory management/sales tasks and procedures. This includes, but is not limited to:

  • Set up displays
  • Restock and organize the gift shop
  • Make note of items that are low/out of stock
  • Price new inventory
  • Make gift bags

6. Complete cleaning and sanitation procedures, as needed/if scheduled. This includes, but is not limited to:

  • Bathrooms
  • Nursing room
  • Toys, accessories, and furniture throughout space

Additional Requirements

All Junebug Play & Learning Space employees must:

  • Have a valid CPR certification, first aid certification, and food handler's permit
  • Be able to pass a detailed background check and drug testing
  • Be able to lift and carry up to 50 lbs
  • Be able to speak and write in English fluently

Compensation

  • Base pay starts at $18.00 per hour, depending on experience
  • Supplementary pay includes annual end-of-year performance bonuses

Benefits & Perks

  • 12 paid holidays
  • PTO accrual (after 90 day probationary period)
  • Monthly healthcare stipend (after 90 day probationary period)
  • Free Junebug access for all children in your immediate family
  • Three (3) Junebug single-day passes per quarter for friends and family (12 total single-day passes per year)
  • Continuous training and professional growth opportunities
  • Inclusive, friendly, and fulfilling work environment
  • Balanced work hours—you're not working over 40 hours here, ever

Ready to love what you do and where you work? Send us your info! To apply for this position, please send your résumé to hello@junebugplayspace.com. We can't wait to chat with you!

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 16 – 20 per week

Benefits:

  • Employee discount
  • Paid time off

Shift:

  • Day shift

Weekly day range:

  • Every weekend
  • Weekends only

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$40k-50k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

07/04/2024

Show more

The following is the career advancement route for Customer Service & Sales Associate positions, which can be used as a reference in future career path planning. As a Customer Service & Sales Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service & Sales Associate. You can explore the career advancement for a Customer Service & Sales Associate below and select your interested title to get hiring information.

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